Knowledge Base
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Account Management
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Database Management
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Device Management
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Konica Minolta Embedded
- How to allow login on Konica Minolta embedded devices when the PDServer is unavailable
- How to change the auto-logout time on Konica Minolta printers
- How to change the PDServer IP address for Konica Minolta embedded devices
- How to create a screen saver on Konica Minolta embedded devices that shows a series of images
- How to manually enable the Public User
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Lexmark Embedded
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Print Queue Management
- How to auto-deploy a print queue to IP ranges
- How to auto-deploy a print queue to specific machines using hostname matching
- How to auto-deploy a print queue to specific PDAgents
- How to auto-deploy a print queue to specific users or Departments
- How to copy an existing Windows print queue to a new Queue Deployment
- How to deploy local queues that will send jobs to the server
- How to link a print queue to a Queue Deployment
- How to manually create a Queue Deployment
- How to self-install a print queue from a Queue Deployment
- How to update a Queue Deployment from an existing Windows queue
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General
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Licensing
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Mobile Device Printing
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Reporting
- How to automatically email a comma separated file containing users
- How to automatically email a detailed call report for unbilled phone calls
- How to automatically email a detailed printing report for a specific device or devices
- How to automatically email a device meter reading report
- How to automatically email a summary of calls per user
- How to automatically email a summary of calls per user for a specific department
- How to automatically email a summary of prints per user
- How to automatically email a summary of prints per user for a specific department
- How to create a comma separated file containing users
- How to get alerted when a device serial number changes
- How to get alerted when device settings on a Konica Minolta have changed
- How to open a deleted printouts report
- How to open a detailed call report for a specific extension
- How to open a detailed call report for a specific PBX
- How to open a detailed call report for a specific user
- How to open a detailed call report for unbilled phone calls
- How to open a detailed printing report for a specific device or devices
- How to open a detailed printing report for a specific user
- How to open a device meter reading report
- How to open a printing report
- How to open a summary report of calls for a specific PBX
- How to open a summary report of calls per user for a specific department
- How to open a summary report of prints per user for a specific department
- How to open a telephone call report
- How to open a top ten users report
- How to report on transactions for third party accounts
- How to see which user billed to a particular account
- How to set up automatic emailing of reports
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Rules
- How to create a monthly colour printing quota for a user
- How to create a monthly colour threshold for a printer and refer users to a different printer
- How to create a monthly printing quota for a user
- How to create a monthly total threshold for a printer and refer users to a different printer
- How to educate users in double sided printing savings
- How to force all printed emails to black & white
- How to limit single-sided printing for a user
- How to prevent a user from printing in colour
- How to prevent certain users from scanning or faxing at specific devices
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Telephone Management
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Third Party Integration
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User Management
- How to assign Rules to users based on LDAP group membership
- How to assign Rules to users based on their Entra ID group membership
- How to change a user's printer PIN
- How to change a user's telephone PIN
- How to configure PDAgents for user login
- How to deposit funds into a user's account
- How to disable Secure Release for a specific user or Department
- How to enable the account billing popup for a user or Department
- How to manually create a Department
- How to manually create a User
- How to set up a Microsoft Entra ID Sync
- How to set up an LDAP Sync
- How to specify access to individual accounts for a user or Department
- How to specify variable pricing for Users
- How to temporarily unassign or assign a Rule for a specific user
- PDAgent Client user registration (login name & password)
- PDAgent Client user registration (PIN login)
- SAP Printing – SAP username in document name
- SAP Printing – SAP username in spool data
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Card Readers
- Elatec OEM RFID Device (Keyboard Wedge) on HP devices
- HID Omnikey 5427 on HP devices
- HID Omnikey 5427 on Lexmark devices
- HP Universal Card Reader X3D03A - AWID 125khz card on HP devices
- HP Universal Card Reader X3D03A - EM410x ISO 125khz on HP devices
- HP Universal Card Reader X3D03A - Mifare 13.5mhz (RDR-785X Equiv) on HP devices
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Database
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Network Impact
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Print Director Embedded Supported Devices
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Software Configuration
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Software Installation
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Konica Minolta Embedded Setup
- Auto-configure queues to use the PDAgent LPD service
- Configure Mac printer to send to PDAgent LPD Service
- Disabling Print Director on Konica Minolta e-Series Devices
- Disabling Print Director on Lexmark devices
- Embedded device user auto-logout timeout
- Group Policy Deployment of PDAgent
- How to install PD Reports
- How to install PDAgent
- How to install Resource Manager
- How to update Print Director
- Lexmark Setup Guide
- Mac: Set user default to black and white
- Print Director Installation Guide
- Use Standard TCP/IP port with LPR to send a different username
- Windows: Set user default to black and white
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Technical Requirements
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Troubleshooting
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Could not create SSL TLS secure channel
- After an update, a PDServer or PDAgent is not showing the correct version in Resource Manager
- Konica Minolta Integrated CMS error or Solution Key error when initialising
- Konica Minolta Integrated users must log in twice to release jobs
- Konica Minolta Integrated users must log in twice to release jobs (iSeries printers)
- Mac OS pdfs and Adobe docs are deleted on printer when using Konica Minolta driver
- Sending a job to a queue matched to a mono printer will not enforce Alter to B&W Rule when releasing at a colour printer under datastream interpretation
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