How to show the user account balance on a Konica Minolta printer

This document details how to ensure the user balance is accessible on the LCD panel of a Konica Minolta printer.

Ensure the device is configured to show account balances

• Open Resource Manager.
• Navigate to Print Management > Shared Devices.
• On the right hand side, double click on the printer or right click and select the Edit button.
• Click the Controller tab.
• Click the Initialisation tab.
• Click on the Advanced settings button.
• Ensure the checkbox Don’t show account balance is unticked.

• If a change was made, re-initialise the device and click OK + Refresh All.

Ensure the user’s auto-bill account is set to their user account

• Open the user.
• Click the Billing tab.
• On the Account requirement tab, ensure Do not request (auto-bill only) is selected under Billing requirement.

• Click OK.
• If a change was made, the PDServer should be refreshed before testing.

Ensure the user’s account has a minimum balance enforced

• Open the user.
• Ensure the checkbox Enforce minimum balance is ticked.

• Click OK.

View the balance on the printer panel

• Log in to the printer.
• Touch Quick Copy.

• In the top right of the panel, touch the Information icon:

• The current balance will be displayed:

• Once the machine starts copying, the balance will be updated as each page is printed:

How to show the user account balance on a KM printer