Bill Every Print, Every Page, Every Call
Print Director Pro automates the charging of printing, copying, scanning, faxing and phone calls, whether you're a professional services firm billing clients or an educational institution charging students. Less manual capture, fewer missed recoveries, no more guesswork.
PRINT DIRECTOR PRO
Problems We Solve
For Professional Services
Legal, Architecture, Engineering, Accounting
Sound Familiar?
- “Tracking client disbursements for printing and phone calls is a nightmare.”
- “We lose billable costs every month because manual capture is inconsistent.”
- “Admin staff spend too much time capturing disbursements manually.”
- “We can’t easily split costs between matters, projects, or clients.”
- “Our billing system doesn’t reflect actual print and phone usage.”
- “Getting accurate disbursement reports for invoicing takes too long.”
For Educational Institutions
Schools, Universities, Training Colleges
Sound Familiar?
- “Students print too much and we can’t recover the costs.”
- “Manual print charging creates long queues and frustrated students.”
- “We don’t have visibility into print usage by faculty or department.”
- “Managing printer access across multiple buildings is difficult.”
- “Students forget to collect their documents, wasting paper and toner.”
- “Top-up and balance management takes up too much admin time.”
Print Director Pro is purpose-built for organisations that need accurate, automatic charging, without the admin overhead.
Key Features of PD Pro
For Professional Services
Automatic Disbursement Billing
Every print job and phone call is automatically captured and linked to a client matter or project code. No manual capture, no missed recoveries.
Matter / Project Code Popup
Immediately after printing or ending a call, a popup prompts the user to assign the job to a matter or project code. Fields can be configured as required or optional per user, and the comment field supports additional billing notes.
Integration with Legal Practice Management Systems
Print Director integrates directly with leading South African legal practice management systems including AJS, LegalSuite, Legal Interact Practice Manager, GhostPractice, Lawplan, Winlaw, and Lexpro.
International practice management system: CLIO.
Integration into additional systems is available on request.
Variable Pricing
Set pricing per device, or vary it by client, matter, or project. Phone calls are priced per second and can be varied by number group or account, giving you full flexibility to match your firm's billing structure.
Import Matter Codes from External Sources
Matter and project codes can be imported from almost any source, keeping Print Director in sync with your practice management system automatically.
For Educational Institutions
Pre-paid Student Accounts
Students top up their accounts in advance and their balance is deducted automatically with each print, copy, scan, or fax. When their balance reaches zero, those activities are blocked at the device, so there's no chasing payments after the fact.
Balance Visibility
Students see their current balance on their workstation or directly on the LCD panel of the printer before releasing a job, so there are no surprises.
Quota and Rule-Based Control
Set printing limits per student, faculty, or department. Automatically enforce duplex printing or black-and-white to reduce costs. Alert administrators when thresholds are reached.
Note on Phone Call Charging:
Phone call costs are deducted from a user's balance after the call ends, based on call detail records from your PBX. Calls cannot be blocked at the handset when a balance hits zero. The deduction is recorded for accurate billing and reporting, not real-time call control.
Foundation Features (PD Pro and PD Manager)
Secure Print Release
Release jobs at any printer using embedded app authentication (card / PIN / username + password).
Automated Queue Deployment
Print queues and drivers deploy automatically and are targeted by user, department, hostname, or IP range. New users get their printers without IT having to touch each workstation.
Department-Level Cost Tracking
Track print volumes by faculty, department, or cost centre.
Active Directory & Microsoft Entra ID Integration
Users, departments, rule assignments, and workflow access sync automatically.
Embedded App Support
Konica Minolta, Lexmark, HP at the device panel with no extra hardware.
Extensive Reporting
Summary and detailed reports, scheduled and emailed in Excel, PDF, Word, etc.
Offline Operation
Keeps working when the SQL connection to the central server drops, essential for large or multi-site environment.
PBX Telephone Integration
Connect directly to your PBX for per-second call cost capture, no buffer box required.
What's New
Print Director keeps pace with how your business actually works. Three new capabilities released in the latest version close the biggest gaps between your printers and the cloud-first, security-first world they now operate in.
Cloud Workflows on Konica Minolta
Scan to the cloud, print from the cloud, straight from the printer panel
Your documents live in OneDrive, SharePoint, Google Drive, Dropbox or Box. Print Director’s Cloud Workflows let your staff scan straight into those folders, and print straight back out, without going via “scan to email then save the attachment”.
Link your account once. Use any printer. The first time a user taps a cloud tile, the panel shows a QR code. They scan it with their phone, sign in to Microsoft (or Google, Dropbox, Box) on their own device, with their own MFA, and that’s it. From then on, their account follows them to every Print Director-enabled printer on the network.
Why this is different:
Most SaaS print-management products store cloud tokens on the printer iteself which means users re-link every time they walk to a different floor. Print Director stores tokens centrally and securely on your own server, encrypted at rest. Your tokens, your jurisdiction, your control.
- OneDrive, SharePoint, Google Drive, Dropbox, Box
- QR-code phone authentication (no typing on a printer keyboard)
- Roams across every printer on the network
- Tokens encrypted, stored on your server, never on the printer or in a vendor cloud
Secure Scan-to-Email
Modern OAuth 2.0 / Microsoft Graph is built for what comes after Microsoft kills SMTP Basic Auth
Every printer’s built-in scan-to-email feature relies on storing your mailbox username and password on the device. That approach was designed in the 1990s, and Microsoft has been phasing out the underlying technology (SMTP Basic Auth) for years. When Microsoft finally pulls the plug, those printers stop working.
Print Director’s Scan-to-Email Workflow replaces the printer’s built-in feature with a modern, password-free alternative using OAuth 2.0 and Microsoft Graph, the same standards Microsoft 365, Teams and Outlook use today.
- No mailbox passwords stored on printers, ever
- Works with Microsoft 365 MFA and Conditional Access policies
- Full audit trail with every scan logged against the real user signed in at the MFP
- Future-proof against Microsoft’s Basic Auth shutdown
- POPIA / GDPR / cyber-insurance friendly
Email-to-Print
Print to any printer by sending an email
A user (or a guest) emails a PDF to a designated email address. Print Director matches the sender to a registered user, holds the document securely, and the user releases it at any printer using their normal login.
For senders we don’t recognise, Print Director can automatically reply with a one-time PIN which is perfect for visitors, contractors, or remote staff who need to print without an account being set up.
- Email a PDF, walk to any printer, release with your login
- Guest printing via auto-reply one-time PIN
- Connects via IMAP, POP3, or Office 365 (Modern Auth)
LAN and Hosted Deployment
Print Director supports both on-premise (LAN) and hosted/cloud deployment, giving you the flexibility to choose the environment that suits your infrastructure.
LAN Deployment
- PDAgent installed on your local print server or client PCs
- Communicates directly with PDServer on your network
- Outgoing connections only, with no incoming connections required from the server side
- Ideal for organisations with direct access to printer IPs
Hosted Deployment
- PDServer hosted in the cloud or on a remote server
- PDAgent on your LAN establishes and maintains a secure duplex channel to the hosted server
- Supports both cloud-hosted and LAN-based servers simultaneously
- Ideal for multi-site organisations or where centralised hosting is preferred
See our Knowledge Base for detailed deployment requirements and setup guides.